How Restaurant Menu Boards Are Becoming Digital Billboards
David Boerlin’s work with restaurant displays began in 2001 with drive-thru screens that helped guests confirm their orders. Today, at LG, he works with restaurant brands on digital signage inside their stores and out in the drive-thru. On Digital Hospitality with Shawn Walchef, Boerlin discusses h…
David Meltzer on Abundance, Bankruptcy and Starting Again
Shawn Walchef joins his longtime mentor David Meltzer in person in South Mission Beach to discuss thinking bigger, asking for help, and staying consistent when progress feels slow. Through personal stories and lessons from building Cali BBQ Media, they explore how clear goals, meaningful relationsh…
How Zaxbys Is Testing AI Drive-Thrus Without Cutting Labor. Convo w/ Mike Nettles
How is AI changing the drive-thru, and what does it take to make restaurant technology work for employees and guests?
Mike Nettles, Chief Technology Officer at Zaxbys, joins Shawn Walchef and Jim Balis for a conversation about voice AI, restaurant operations, and rebuilding outdated technology. Top…
Restaurants Want to Scale — Jennifer Dodd Says Leadership Is What Makes Growth Work
Jennifer Dodd, CEO and board advisor to Main Squeeze Juice Co., joins Shawn Walchef at the CREATE Conference to share how restaurant brands can use technology to strengthen hospitality without losing the human connection. From starting as the 15-year-old “Wendy girl” to leading major restaurant bra…
Rising Tides Live - How Much of You Belongs In Your Brand?
Guest host Phyllis Williams-Strawder led this Rising Tides Live conversation about bringing your personality into your brand while protecting your boundaries. Scott Kleckner discussed his discomfort with self-promotion, while Michael Ungaro explained how customer stories helped reveal what San Pedr…
Rising Tides live - What's Actually on Your Phone? The Technology Behind Your Daily Success
Shawn Walchef led this Rising Tides Live conversation about the technology tools business leaders use every day. Troy Hooper described building websites with Claude Code, while Allen Beck explained how connecting AI to Slack, Google Workspace, and ClickUp simplifies his daily planning. Elizabeth Do…
The Reality of Buying a Small Restaurant Business | Chat w/ Thomas Durden, Urban Tea
Thomas Durden and his wife bought Urban Tea and Creamery with a goal of building a business that could operate without them being there every day. On Digital Hospitality with Shawn Walchef, Durden discusses learning the responsibilities of ownership, controlling expenses without cutting quality and…
Is Your Brewery Making Money or Just Making Beer?
Adam Feingold and Dustin Jeffers turned their experience running breweries into careers helping beverage producers manage their businesses through Next Glass. On Digital Hospitality with Shawn Walchef, they discuss turning a passion for brewing into a sustainable business, building systems before g…
How Hogs for the Cause Turned Barbecue Into Year-Round Fundraising
Becker Hall’s first pig roast raised $7,500 for the family of an eight-year-old with brain cancer. On Digital Hospitality, the Hogs For The Cause co-founder tells Shawn Walchef how that New Orleans cookout grew into a nonprofit that’s given away $20 million. Hall shares how barbecue teams raise mon…
Rising Tides Live - What Turns Tech Skeptics Into Believers?
At Cali BBQ, changing the online menu used to take three days. Shawn Walchef opened this Rising Tides Live conversation with what changed when the restaurant switched to Toast, from updating the menu to getting through holiday rushes without a pile of printed tickets. Mike Bisceglia shared how a pr…
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‐ Benjamin "Llamacorn" Franklin
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