# Mark Mcgraw

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The Movable Middle: How to Elevate Your 60% w/ Kelly Ross

The movable middle — that 60% in the center of every sales team — is where leaders win or lose the year, and Kelly Ross joins Mark McGraw to unpack exactly how to elevate them. The movable middle is the 60% of your sales team that decides whether your year is great or just "okay." In Episode 62 of…

The Six Facets of Sales Management: A Manager's Playbook w/ Pete Fasulo

A 38-year sales management veteran breaks down his six-facet framework for building and running a high-performing sales team. In this episode of Building Your Sales Engine, host Mark McGraw sits down with Pete Fasulo -- a 38-year sales management veteran and fractional sales manager -- to unpack h…

Turning Customer Success Into a Revenue Engine w/ Kelly Ross & Steve Popp

Customer success is the new revenue engine — Mark McGraw, Kelly Ross, and Steve Popp unpack how to turn CS teams into commercially-minded contributors without losing trust, identity, or the client relationship. Customer success teams are being asked to drive revenue — and CROs are making it the #1…

Relationship Curiosity: The Secret to Connecting With Anyone w/ Rich Isaac

Relationship curiosity is the secret to connecting with anyone — Sandler's Rich Isaac reveals how making the conversation about them makes you unforgettable. Rich joins host Mark McGraw to unpack the deceptively simple mindset behind his uncanny ability to build rapport with prospects, clients, a…

The 5 Stages of Mastery: From Awareness to Empty Mind w/ Rob Fishman

Sales mastery isn't luck — Rob Fishman breaks down the 5 stages every top performer moves through, from first awareness to the "empty mind" of a seasoned pro. Sales mastery follows a predictable path, and in this episode of Building Your Sales Engine, Mark McGraw sits down with 18-year Sandler vet…

Mark McGraw's Sales Manager Workshop: The Habits of the Elite

The habits of elite sales managers, unpacked in a full workshop replay — how the best sales leaders control their day, coach strategically, and build systems that make their teams self-sufficient. Elite sales managers don't work harder than everyone else — they run a different operating system. In…

Recognizing Head Trash Cures 70% of Your Selling Problems

Head trash — the self-limiting beliefs salespeople carry — quietly kills more deals than any competitor, and simply recognizing it cures about 70% of the problem. Head trash is the psychological baggage salespeople drag into every call, and it costs more revenue than any pricing objection ever wil…

Getting Your CS Team to Sell /w Steve Popp

Getting your CS team to sell starts with mindset, not skill — Steve Popp breaks down how customer success and service teams are being handed revenue responsibility, and how to make the transition stick. Getting your CS team to sell is one of the biggest shifts happening in sales right now. Revenue…

Prospecting Is Not Urgent Until It Is: Build the Consistency Habit

Sales prospecting is never urgent until your pipeline is empty — Mark McGraw and Josh Pitchford break down the habits, blocks, and manager moves that make prospecting consistent before it becomes a crisis. Sales prospecting is the number one constraint sales teams name year after year, and Josh Pi…

Kaizen: The one meeting we've run religiously for 9 years

The Kaizen meeting is the one 90-minute block Mark McGraw has protected for nine years — and it's the reason his sales operation stopped running on firefighting. Most sales managers spend their week putting out fires, and the uncomfortable truth is that the same fires keep coming back. In this sol…