# Chad Westbrook

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LIVE From Servicecon with the Pros

Buckle up for a special on-the-road episode of the podcast as Heidi J. Ellsworth goes LIVE from ServiceCon, bringing you straight into the action with some of the roofing industry's top service pros. Joining Heidi are Greg Hayne, Cody Kline, Tracey Donels, and Chad Westbrook—leaders and innovators …

Episode 6: Managing Customer Expectations

In this episode of Roof Wars, Chad Westbrook and David Bonney tackle the often-overlooked secret to customer loyalty—setting clear expectations. From botched timelines to misaligned assumptions, they share real-life stories and practical strategies that prove success is not just about fixing roofs …

Episode #5: Cost Effective Marketing

In this episode of Roof Wars, Chad Westbrook and David Bonney dive into the art of cost-effective marketing for commercial roofers. Forget pricey ads and complicated SEO—this conversation is all about practical, low-cost strategies that get your brand seen and remembered. From turning your truck in…

Hospital Parking Lot (w/ Patti Harrison, Shulie Cowen, Chad Westbrook, Ify Nwadiwe)

Paul F. Tompkins cries tears of joy as he welcomes everyone back to Spontaneanation! This time out, Paul's special guest is comedian/writer/actor Patti Harrison! Patti chats about which neighborhood she would be in Los Angeles and New York, why she hasn't been to the dentist in 14 years, and the TV…

Akron, OH (w/ Cameron Esposito, Rhea Butcher, Chad Westbrook, Ryan Barton, Chris Grace)

Paul F. Tompkins is confident in welcoming back everyone to Spontaneanation! This time out, Paul's special guests are comedy couple Cameron Esposito and Rhea Butcher of Take My Wife! They chat about why you shouldn't watch TV in the morning, Emilio Estevez's relatives, and what the musicals about t…

Chad Westbrook and Kyle Kasabian: Planet Gurl

Nothing to see here—just four shirtless divas on Planet Gurl! This week, we’re traveling to meet TWO new recruits, Chad Westbrook and Kyle Kasabian, in a place that’s as sick and twisted as it is rhinestoned. Topics may include: sloppy moss girls, drag monsters, post-prison Martha, a space that’s …

Episode 24: 5 Revenue Drivers

In this session of the RoofWars Podcast, Chad Westbrook and David Bonney discussed how commercial roofing contractors often mistake leak calls as revenue when they should be treated as opportunities for long-term growth. They explain how relying on rain-driven work creates a reactive business cycle…

Episode 25: Behind the Curtain with Steve Little

In this session of the Roof Wars Podcast, Chad Westbrook and Steve Little discuss the high-octane transformation from a job-site owner to a $100 million Territory Titan. This isn't about shingles; it's about psychological and structural warfare. Steve reveals how K-Post dominated the Dallas-Fort Wo…

Episode 29: Creating a Culture of Safety with Brad Beldon

In this session of the Roof Wars Podcast, Chad Westbrook and Brad Beldon discuss scaling a massive roofing enterprise by building a high-stakes culture of safety centered on the "Amnesia Philosophy." They explore how protecting the thousands of "family meals" provided by the company requires daily …

Episode 36: Why Most Crews don't perform Onsite Upsells

In this episode of Roof Wars, Chad Westbrook and David Bonney break down how to master on-site upsells by solving simple roof deficiencies before they become major leaks. They address the negative stigma around upselling, sharing how to price quick recommendations to save clients money and build bu…