EP - 020 Healthcare Insights: A Conversation with Alan Wheatley
Welcome back to CX OnPoint with Precision Point Partners! In this episode, we're thrilled to welcome Alan Wheatley, a true healthcare CX visionary. As a former executive at Humana, Alan oversaw their Medicare and Medicaid business, making him a leader in this industry.
Alan joins us in a dynamic…
EP - 021 Leading with Purpose with Kyle McDowell
Join us for an inspiring episode of the CX on Point podcast, featuring bestselling author, speaker, and leadership expert Kyle McDowell.
Hosted by Ken Epstein, this week's episode dives into the wisdom behind Kyle's acclaimed book, "Begin with We: 10 Principles for Building and Sustaining a Cul…
EP - 022 Healthcare Insights Part 2: A Conversation with Alan Wheatley
In the 2nd part of our conversation, we're thrilled to welcome back Alan Wheatley, a true healthcare CX visionary. As a former executive at Humana, Alan oversaw their Medicare and Medicaid business, making him a leader in this industry.
Alan joins us in a dynamic conversation with Ken Epstein, a p…
EP - 023 The Power of Partnerships with Brian Brueckman
On this episode of CX on Point, Precision Point Luminaries Ken Epstein and David Epstein speak with CX Expert Brian Brueckman on the power of partnerships, finding the right sourcing solutions, and cultivating a buyer-centric approach.
Tune in now!
EP - 024 Revolutionizing Virtual Healthcare Delivery
Tune in to this week's episode of CX on Point, when Ken Epstein from Precision Point speaks with Troy Belden, the Chief Operating and Chief Technology Officer at CareTalk Health, a trailblazer in Clinical Process Outsourcing. Discover the future beyond telehealth and explore the booming world of vi…
Episode 23 - The Power of Partnerships with Brian Brueckman
On this week's CX on Point, Precision Point Luminaries Ken Epstein and David Epstein speak with CX Expert Brian Brueckman on the power of partnerships, finding the right sourcing solutions, and cultivating a buyer-centric approach.
EP - 027 CX Insights with Graham Tutton
In this week's episode of CX on Point with Ken Epstein, we dive into the power of using technology to gain insights into customer experience and employee experience with Graham Tutton, CX Consultant at GTT & Associates.
EP - 028 Transforming Healthcare in the Home with Daniel Roth
Tune in to this week's episode of CX on Point, when Ken Epstein from Precision Point speaks with Daniel Roth. Discover how DispatchHealth is transforming healthcare by offering urgent care in the home.
*This episode was previously recorded.
Examining Issues Surrounding Commercial Litigation Finance in Bankruptcy - Ep. 214
Former ABI Resident Scholar Prof. Drew Dawson of the University of Miami School of Law talks with Ken Epstein, an investment manager and legal counsel at Bentham IMF (New York). Epstein, who will join a panel at the ABI Spring Meeting on the latest uses of litigation finance, talks about some of th…
Single Fathers Are a Growing, But Often Invisible, Demographic
When we talk about households led by single parents, we often think about mothers. But a rising number of families are led by single fathers: men who are parenting alone by choice – whether through adoption or surrogacy – or because of divorce, separation or widowhood. Single dads often have the sa…
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