Congrats, You’re Promoted—Now What? Mastering Leadership
Congrats, You're Promoted—Now What?
The champagne has been poured, the desk is clean, and the new title looks incredible on your email signature. But then Monday morning hits, and the terrifying reality sets in: the skills that got you the job are not the skills that will help you keep it. In an in…
From Nearly Quitting to 200,000 Employees | Noel Massie
In 1979, a 19-year-old Noel Massie was walking out the door of his first job at UPS. Frustrated, falling behind in college, ready to quit. Then a 22-year-old supervisor stopped him, bought him a Coke, and made one simple promise.That moment changed everything.Noel went on to spend 40 years at UPS, …
Congrats! You've Been Promoted with Noel Massie EP 013
A promotion can feel like the ultimate career win—until the reality of leadership sets in. In this episode, Shanenn Bryant sits down with leadership coach Noel Massie to unpack the unique challenges new leaders face when stepping into their first big role. From suddenly managing former peers to nav…
20 Unfiltered Secrets to Scaling Your Business
Businesses do not die. Founders quit.In this masterclass, we pulled twenty of the most impactful moments from seven incredible guests and packed them into one honest episode. This is the unvarnished truth on what it actually takes to scale a company, lead through deliberate discomfort, and avoid th…
Episode 3757: Congrats! You’ve Been Promoted! – Noel Massie Shares the Leadership Skills Every New Manager Needs Weekend of 8-15 seg 1
Getting promoted into management is exciting—but what happens when no one teaches you how to lead?
On this episode of This Week in America, Ric Bratton welcomes Noel Massie, former Vice President of Operations for UPS and author of Congrats! You’ve Been Promoted! Noel shares practical leadership st…
Episode 3756: Congrats! You’ve Been Promoted! – Noel Massie Shares the Leadership Skills Every New Manager Needs Weekend of 8-15
Getting promoted into management is exciting—but what happens when no one teaches you how to lead?
On this episode of This Week in America, Ric Bratton welcomes Noel Massie, former Vice President of Operations for UPS and author of Congrats! You’ve Been Promoted! Noel shares practical leadership st…
Leadership Masterclass | UPS - VP Noel Massie on Growth & The BEST Principle - 200,000 Employees
Leadership Masterclass | UPS VP Noel Massie on Growth & The BEST PrincipleIn this episode of Industry Leadership Insights, host Chad (Coe Financial Group) sits down with Noel Massie, former Vice President of US Delivery Operations at UPS and author of "Congrats, You've Been Promoted". Noel spent 42…
Can First-Time Leaders Gain Credibility through Mentorship? with Noel Massie
In this episode of ChoinqueCast, host Jim Emerick sits down with Noel Massie, Author of Congrats! You've Been Promoted and Former Vice President of U.S. Delivery Operations at UPS, about what newly promoted frontline leaders need to succeed. The episode covers value-based leadership, conflict resol…
Can UPS Still Deliver?
UPS has spent 119 years building one of the world's most disciplined operating systems. But now the company is changing that machine from the inside: consolidating responsibility, restructuring operations, reducing costs, closing facilities and moving away from Amazon volume that no longer fits the…
The Leadership Framework That Turns New Managers Into Great Ones
Most people get promoted into leadership and think the title comes with power. Noel Massie spent 42 years at UPS, retiring as VP of US Operations, and learned the opposite: the title comes with responsibility, and leadership is the ability to influence behavior without coercion. In this episode of …
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