النص 🔗
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One of the things I've learned over the last decade
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or two teaching people about social engineering attacks
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is attackers can leverage any emotion
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that they know you're gonna respond to.
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And so if they do a little bit of open source intelligence
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on you, you know, look at your Facebook page
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or your LinkedIn profile or other things
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that may be published about you,
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they might be able to guess things
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that would be emotional triggers for you.
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And if they can do that,
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they can create a pretext or a story around it.
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Your phone rings, it's your wife,
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your boss or your kid, and they sound scared.
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The only problem, they might be sitting right next to you.
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AI voice cloning scams are churning familiar voices
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into social engineering bait,
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and I recognize that voice is no longer verification.
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So today we are looking at what actually stops it.
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Pause, call back on a trusted number,
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use a family secret phrase
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and put real controls around money and account changes.
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And joining me for this conversation
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is my co-host, Mr. Scott Wright.
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Folks.
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Hello, how you doing, Scott?
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Not too bad, not too bad.
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Good, good.
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Is it a turning fall up in Canada?
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You know, the air's a little cooler,
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but not too many leaves changing yet,
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so it's a little later than normal.
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You know, it's supposed to be global warming, I guess.
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Yeah, I heard that's fake though, Scott.
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That doesn't exist.
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To you, maybe.
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Only fake for us in the US, everywhere else in the world,
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it's real.
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Yeah, the weather's been very strange around here
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in Cincinnati.
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We had like 90 degree Fahrenheit heat
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for like two weeks straight,
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and now
Load full transcript
all of a sudden it's like 60.
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But this week is actually the first week of fall, technically.
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So I guess that does make sense.
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But yeah, we're here to talk about these scams
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that are happening to a lot of people,
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and I was inspired to do this episode.
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And first of all, just a little history.
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We have talked about this topic before on the podcast.
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We've talked about deep fakes
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when that was starting to be a thing,
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and then we've talked about these voice cloning scams,
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which I think was starting to happen maybe a year,
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almost maybe two years ago.
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But this is happening a lot more now
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because, well, guess what?
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AI is making these things a lot easier.
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So cloning somebody's voice has gotten pretty trivial,
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I would say, with the tooling that's available
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and the technology has really increased.
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I would say not just voice cloning,
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but video cloning somebody through video or pictures.
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And there are all kinds of issues happening
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with this right now.
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I saw a story on the local news
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about some high school kid was nudifying girls
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in his class, and he was using an AI tool for that,
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and there's all kinds of crazy things happening,
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and a lot of this is not good.
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They're not good things at all.
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Yeah, it is disappointing.
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A lot of people are, well, it's not that bad yet,
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and it's not really thinking,
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and it's not, the AI is not sentient,
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it's not super human yet,
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but it doesn't really have to be damaging.
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And that's one of the things we want to talk about.
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Yeah, exactly.
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So this LinkedIn post was super interesting
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because the scam that happened,
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I don't know it was to him or somebody he knew,
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but somebody called sounding like this person's wife,
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like exactly like his wife,
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and his wife was asking for a credit card number
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so they could pay for gas because they were out of gas.
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Now, what's funny about this
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is the gentleman's wife was sitting right next to him
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and they have a Tesla, which doesn't require a gas,
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and how are you going to use a credit card number
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without a physical card at a gas station is beyond me.
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So a lot of red flags there,
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but the person was kind of taken back by how realistic.
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And I would say don't be fooled.
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Yeah, don't be fooled by this kind of amateur looking
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kind of attack because of those little anomalies, right?
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It's going to get better in terms of its capability
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or worse in terms of its impact
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and its ability to convince people.
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So I think we have to be on guard
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and telling people to be on guard for it as soon as possible,
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even if this stuff sounds wacky,
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and how stupid is that that it's asking
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for a credit card number.
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Next week it won't be, you know.
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Yeah, well, it's kind of going back to the same trope
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that we've always been talking about
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is all of these social engineering scams,
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they always start with a pretext of urgency
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and it's an emergency.
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And even it is someone,
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it sounds like somebody you know that you trust,
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like your kid or your wife or significant other
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or whatever, right?
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It should give you some pause
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because it's probably going to be out of character for them.
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And even in an emergency situation,
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which you kind of have to go back to thinking about,
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well, how did my family handle
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other emergency situations in the past?
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And even talking with your family about,
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well, what do we do if there is a call like this?
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And one of the pieces of advice that we
often hear
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is having some type of secret code or a phrase
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or something that everybody in the family
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can share with each other in an emergency situation
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to make sure that, yes, this is in fact,
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my kid, my wife, whoever that I'm talking to on the phone.
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Right, so while we're on that topic,
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this is something I've known
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and I recommend to people as well,
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but I think it's a good idea to maybe walk through
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a hypothetical example.
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And I don't know if Tom, have you seen situations
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where this kind of a secret phrase has been used?
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What would that look like to somebody in a family?
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I don't know anybody personally that this has happened to,
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but I have read and I have heard many, many stories
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of this actually happening.
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And these calls are often from what I've read
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is that they're very automated.
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Like this isn't a human obviously on the other end.
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I guess it could be because there are voice cloning
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technologies that can be used,
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but often these things are prerecorded.
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They're built in with, you know, pauses
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and they wait for a response
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and then the other piece of the recording kicks in
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and things like that.
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But I think the idea around the family's safe phrase
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or code word is just something that is discussed
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with your family previously,
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you know, in a previous conversation about,
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hey, what do we do if there is a scam like this
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and you call me or my kid calls me and says,
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hey, I'm in a car accident, I need help.
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It's as simple as, hey, give me the code word
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or the code name, right?
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If it sounds suspicious.
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Right, I think you want to tell the person
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why you're asking if it is a real call.
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You're gonna say, hey, do you remember
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we talked about having, you know,
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the chance that somebody might be trying
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to impersonate one of us and I just want to make sure
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it's not you being impersonated and so yeah,
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then you could say, do you remember the phrase?
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Now they'll say, oh, you know what, I forgot.
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What do you do that?
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Yeah, right.
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Personally, I feel like I would know right away, right?
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Because I know if my kid's gonna call me
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in a panic situation, for example,
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we use Life360 to track our kids, right?
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And it's, of course, they know that we're doing this, right?
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It's not like they don't know,
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but I've been in situations where my kid
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needs assistance somewhere, right?
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For whatever reason and I can look it up on Life360
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and I can see that they're in the location
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they said they were gonna be at, right?
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And they're calling me from that location and, right?
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There's things that you can do to verify,
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but I think the code word is definitely helpful
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for situations that you're not sure, right?
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Like the, hey, I just got put in prison, dad.
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Yeah, yeah, yeah.
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I need bail money and you look up on Life360
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and they're at their friend's house
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a couple doors down, right?
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Like there's things that you can do, right?
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To kind of verify location.
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So the code word doesn't necessarily have
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to be one of those things,
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but I think it's more about being aware
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that this is happening and it could happen to anybody.
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And how do you prepare yourself and your family for this?
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And I think it's not always going to be
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just an emergency situation.
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One of the things I've learned over the last decade
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or two teaching people about social engineering attacks
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is attackers can leverage any emotion
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that they know you're gonna respond to.
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And so if they do a little bit
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of open source intelligence on you,
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like at your Facebook page or your LinkedIn profile
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or other things that may be published about you,
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they might be able to guess things
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that would be emotional triggers for you.
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And if they can do that,
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they can create a pretext or a story around it
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and impersonate somebody and then talk to you
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about maybe some opportunity that is just too good to,
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you know, if you're addicted at gambling
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or other kinds of, you know,
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things that you just love to do and you can't resist
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and they know that, you know,
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they're gonna impersonate somebody
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who's got a really compelling story around that
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to get you to act in whatever way.
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Maybe it's to help them pay for something or whatever.
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So I'm just saying,
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it's not always going to be an emergency or a problem.
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The other advice we tell you too
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is you can call that person back
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on their known number, right?
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So even if that call is spoofed
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and it looks like it's coming from a family member
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or a trusted person, it's okay to like say,
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hey, can I call you back on your number?
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And then you actually call them
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and you'll probably find out very quickly
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if it's a scam or not.
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So that's another trick that you can do.
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If you don't have that code word, right,
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with your family, you can just call them back
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at their real number.
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This is sort of a situation where as security nerds,
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right, we would say,
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this is a great example of a situation
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where you could use a tabletop exercise
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with your family.
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So let's pretend, let's pretend I get a call saying,
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from my wife, apparently who's trying
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to access a bank machine or something
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and they're having trouble
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and they need something really quickly or whatever.
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How do you know what that's gonna look like?
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So you have to sort of walk through some scenarios
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with the people that you're expecting
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to potentially have this happen to.
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Yeah, and what I find interesting too,
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if I did a little bit of research to kind of see,
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what are the typical voice cloning scams
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that are out there that have been used in the past
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and not surprisingly,
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but they all have to do with money
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in some way, shape, or form of.
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Yeah, there's not much other reason for an attacker to do it
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unless they're really trying to kidnap you or something.
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Right, right, right.
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But there's usually cryptocurrency involved,
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gift cards, some type of bank deposits,
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or we've seen ones where they want you to change an account,
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like go to this link or call me back on this number
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and I need to verify some information about you
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because of a situation, right?
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Yeah, the first couple of times it happens,
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it's gonna feel really weird,
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but I think we'll all get used
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to having those kinds of calls at some point.
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Yeah, I mean, it's not ending anytime soon
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and I think the phone companies are trying
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to do the best they can with weeding out
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and preventing a lot of these calls from happening,
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but my phone is still like ringing off the hook
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with numbers and scams and things.
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I pretty much send everything to voicemail these days.
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I have unfortunately said,
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oh, that's an interesting number
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and I end up picking it up
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and then you hear that like long pause of-
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Long pause, yeah, the auto dialing.
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And they're like, oh, no, all right.
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That's true.
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Almost every time I get a call if I answer it
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and I don't know who it's from
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and you hear that, give it a second and a half,
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two seconds, hang up.
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If they really wanna talk to you, they'll call back.
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But yeah.
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Yeah, exactly.
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So the message for everybody is,
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be aware that this technology has gotten a lot better.
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AI voice cloning is trivial to do these days.
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There's tons of tools out there that do this
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and it's just getting a little bit more dangerous,
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I guess, from that perspective.
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So it's good just to be prepared,
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have a conversation with your family
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to talk about these types of scams that are happening,
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create that code word,
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make sure that you're calling back numbers
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that sound like somebody's trying
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to impersonate a family member or a friend.
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That's always good advice, right?
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Yep, yep.
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And I'm not an American,
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but I have a sense there could be an opportunity
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coming up in the next few weeks to a month
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where you might be influenced
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by other kinds of imitations that you've seen,
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whether it's online or in an email or whatever, right?
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People trying to influence how you might vote.
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Yeah, there's a lot of that happening
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with the midterms is what you were looking to say.
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I think that's what I'm trying to say.
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Yeah, it's amazing to me the amount
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of misinformation and disinformation
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that I've already seen on TV commercials
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and flyers in the mail about both sides.
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All candidates, it's crazy.
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And actually impersonating candidates, right?
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And saying things that they would never say.
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That's right, that's right.
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It's a big, big problem
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and it's really only getting worse.
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And I think it's gonna be harder and harder to detect
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if someone was deep faked
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or there's a voice cloning situation going on.
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And that's why we all have to be much more aware
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of these situations.
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All right, well, I think that's all we have time
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for today, Scott.
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But again, I wanted to thank everyone for listening to the show.
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Thank you for subscribing to our YouTube channel.
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And until next time, stay safe, stay secure and stay private.
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Thank you for listening or watching.
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If you liked this episode, hit subscribe,
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00:14:26,720 --> 00:14:28,600
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00:14:28,600 --> 00:14:31,880
or jump into our community at sharedsecurity.net
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for another episode of Shared Security.