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E911 Talk Podcast
By Mark J. Fletcher, ENP
About this podcast
The roots of APN go back to November 2010 when Avaya's Chief Architect for Worldwide Public Safety Solutions, Mark Fletcher, was looking for a home for his new weekly Podcasts on E9-1-1 and Public Safety initiatives. A small, but dedicated, group of followers subscribed to the weekly content, and a year later, the Podcasts were expanded to weekly written blogs hosted on It wasn't long after that, when Fletch was accompanied by APN Producer and LatAm Correspondent Guadalupe Hugony and the regular scheduled content began to expand in multiple languages. Additional interests of listeners were addressed through specific series such as Avaya Tech Talk, TiPS - Today in Public Safety, as well a coverage internationally of Avaya Evolutions events. With the 'network' becoming a reality, and traction with listeners growing, Fletch called his old friend, and Sirius XM Satellite Radio Host, Spyder Harrison (@SpyderHarrison), and convinced him to be the official "voice of the network"; and with that, APN was officially launched in the summer of 2011. As the years progressed, so did the user need for additional content and this need was satisfied by adding in trade show and event coverage in English and Spanish to the schedule. Today APN covers major industry events such as INTEROP, as well as Avaya focused shows by the International Avaya Users Group (IAUG) and the very popular "Avaya Evolutions" series where keynotes by Steve 'The Woz' Wozniak and Guy Kawasaki have graced the audience in past years. APN can be followed on Twitter @Avaya_APN, as well as with hashtags #APN and #APNPodcast
Episodes (Total: 94)
July 3, 2015 · 00:30:49
NENA 2015 with NENA CEO Brian Fontes
July 3, 2015 · 00:19:11
Swatting is a huge concern for PSAPs, but people are getting caught. Matt Groesser discusses 2 recent incidents in Grand Rapids Michigan and some incidents that even reach internationally.
July 3, 2015 · 00:22:44
NENA 2015 with Entropy's Alex Kreilein on Security
July 3, 2015 · 00:19:20
NENA 2015 with Issaquah Police 911 Supervisor Grace Larson
July 3, 2015 · 00:14:08
NENA 2015 with Jim Marshall & Bob Currier
July 3, 2015 · 00:10:34
NENA 2015 - with Suzanne Oehler form Talari Networks
July 3, 2015 · 00:17:44
NENA 2015 - with the NG911 Institute's Kim Scovill
July 3, 2015 · 00:09:44
Getting explicit location information from smart devices is not possible on the existing 911 network. But using an Over The Top architecture, users can now provide Public Safety with detailed location information as well as start interacting with emergency responders through HTML5 and WebRTC sessions that are enabled through the internet. the new service is called iLoc8 from @Avaya and can be seen at
July 1, 2015 · 00:05:49
NENA2015 - Banks Mixdown by Mark J. Fletcher, ENP
July 1, 2015 · 00:32:54
Buster Brown will be staying on as Past President due to the fact that the current Past President resigned from the board to take a job in the Private Sector. By Laws state that you cannot be ion the Executive Board of NENA and hold a private sector position. We also talk about the evolution of the industry and where this are and need to go to move things forward in a positive direction.
July 1, 2015 · 00:10:06
InDigital provides aggregation from the TCC Text Control Centers and delivers both inbound and outbound texting to E911 centers in most of Indiana, and is now branching out to providing service in other states. Great interview with a real thought leader in the industry.
July 1, 2015 · 00:12:09
TAMU was an early enabler of the NENA i3 construct for NG911, and has sponsored ICE tests and provided a research facility for researchers to experiment with. Fletch and Walt discuss future trends, and the evolution of the i3 architecture.
June 30, 2015 · 00:20:14
Fletch sits down with the creator of Rapid SOS a new App for Public Safety that passes information over a backend network connection to Public Safety services. This crowd funded company is disrupting what has become a very sensitive market.
June 30, 2015 · 00:20:19
Fletch talks with EENA Executive Director Gary Marchado about the differences in European Unions 28 Member countries and the US, and how NG Emergency Services is boing rolled out in Europe.
June 30, 2015 · 00:21:54
OnStar's Global Public Safety Outreach Manager Cathy Bishop talks to Fletch about the new smart information in GM vehicles that can predict crash severity. Also OnStar is deploying in Europe and Brazil with similar technology for new vehicles.
June 29, 2015 · 00:40:19
NENA Past President and Board liaison for the FRA, Ron Boneau sits down with Fletch to talk about the evolution of the ESInet in Michigan, where the technology is headed, MLTS and Corporate Responsibility on the industry and
June 28, 2015 · 00:31:05
Steve Souder runs one of the most respected PSAPs in the Country. Fairfax County 911 is located in the National Capitol Region, and is THE destination location for anyone in the Washington DC area interested in Public Safety. There is no way I can fit 30 min of Mr. Souder's knowledge share in this small box. Take 30 minutes and listen for yourself.
June 28, 2015 · 00:08:37
Dana Vander Meer is a Telecommunicator from Sumter County Florida, where she also acts as the TC Liaison to the NENA executive Board. NENA offers a special Membership for TCs wanting to expand their presence in the industry and obtain addition training.
June 25, 2015 · 00:01:44
NENA 2015 Conference and Expo - Denver
May 25, 2015 · 00:03:44
Text to 911 Kidnap Hoax arrest in W. Va. - Is NG911 going to introduce a privacy issue? Did we open Pandora's Box?
Listen Notes
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